Rating calculations

Here's an explanation of how our rating system works.

The rating scale goes from 1 (lowest) to 5 (highest).

Contractor rating questionnaire

Cost: What do you think about prices of the offered services?
* Not included in the calculation of the overall rating
  • [ 5 ]  The price is always very reasonable
  • [ 4 ]  Reasonable
  • [ 3 ]  Moderate
  • [ 2 ]  Expensive
  • [ 1 ]  Very expensive
Referals: Would you recommend this company?
* Not included in the calculation of the overall rating
  • [ 5 ]  Yes
  • [ 3 ]  Not sure
  • [ 1 ]  No
Equipment: Rate the quality of equipment used
* Included in the calculation of the overall rating
  • [ 5 ]  State of the art
  • [ 4 ]  Up-to-date
  • [ 3 ]  Relatively modern
  • [ 2 ]  Needs some updating
  • [ 1 ]  Antique
Personal: Staff working in this company
* Included in the calculation of the overall rating
  • [ 5 ]  Friendly and helpful, take time to explain everything
  • [ 4 ]  Usually helpful
  • [ 3 ]  Somewhat helpful
  • [ 2 ]  Unhelpful
  • [ 1 ]  Unhelpful and inconsiderate
Cleanliness of the grounds and work areas: How would you describe the feel and look of this company?
* Included in the calculation of the overall rating
  • [ 5 ]  Very clean and well organized
  • [ 4 ]  Clean and organized
  • [ 3 ]  Satisfactory
  • [ 2 ]  Messy
  • [ 1 ]  Dirty and disorganized
Reliability: How reliable is this company?
* Included in the calculation of the overall rating
  • [ 5 ]  Always punctual and trustworthy
  • [ 4 ]  Usually reliable
  • [ 3 ]  Somewhat reliable
  • [ 2 ]  Usually late
  • [ 1 ]  Always late and unreliable
Competency: Rate the ability to successfully perform service
* Included in the calculation of the overall rating
  • [ 5 ]  They always fix the problem the first time
  • [ 4 ]  Good
  • [ 3 ]  Satisfactory
  • [ 2 ]  Not very competent
  • [ 1 ]  Sloppy and incompetent

Rating scheme

We use the following scheme to convert the number scale into descriptive ratings:

4.75 – 5.00

Superior

4.25 – 4.75

Excellent

3.75 – 4.25

Very good

3.25 – 3.75

Good

2.75 – 3.25

Not bad

2.25 – 2.75

Questionable

1.75 – 2.25

Very bad

1.25 – 1.75

Extremely bad

0.00

Not rated yet

All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.